For shops, cafés & studios that live on word of mouth
Every good review is a love letter. Make sure it gets read.
RaveHQ asks happy customers for a review at just the right moment, drafts warm replies for your approval, and quietly routes the unhappy ones to your inbox first — so your Google page finally sounds like your shop feels.
Hover the sign — it swings like the real thing.
The unglamorous truth
Great service doesn't write itself onto Google.
Your regulars love you. They say so over the counter, not on their phones. Meanwhile your review page sits quiet — or worse, one rough night from a stranger sits at the top, unanswered, for months, telling every new customer who you are before you get the chance.
RaveHQ closes that gap in the background, without turning review management into a second job.
How it works
How the letter gets written
Ask at the right moment
Right after a good visit, RaveHQ sends a review request the way you already reach customers — text or email — timed while the experience is still warm.
Draft the reply
When a review lands, RaveHQ drafts a reply in your voice — thankful, specific, never generic.
You approve, you post
Nothing goes out under your name without your OK. Approve the draft, tweak it, or write your own — then post it yourself, in seconds.
Rough nights stay private
If a customer's unhappy, RaveHQ sends it to you privately first — so you can make it right before it's ever public.
What a draft actually looks like
Not a form letter. A reply that sounds like you.
"Best flat white in the neighborhood, hands down. Only knock is the parking out front."
— a customer, sample review
"Thank you — that means the world coming from a regular. We hear you on parking; we're working with the building on more spots out front. See you soon."
Every Monday
A little good news in your inbox
RaveHQ sends a short weekly note — what came in, what got answered, what got caught before it went public.
Your week, in short
Simple, honest pricing
Two prices. No surprises.
RaveHQ
From $149/mo
Everything you need to keep your Google page current.
- Review requests sent after every visit
- Replies drafted in your voice, ready to approve
- Unhappy customers routed to you privately, first
- A weekly note with everything that happened
+ Radar
$19/mo
Track where you rank on Google against the shops down the street.
- Weekly rank position
- Movement alerts when you rise or fall
- Add to any RaveHQ plan
Ready when you are
Write your shop's next chapter.
Setup takes about ten minutes. Your customers write the rest.